We're making a few claims and one of our biggest ones, second to sustainability, is that our Eco Hair Ties don't snag.

So to further assure you that you're making a good purchase for your hair and the planet we have created our 'Snag-free Guarantee' to give you peace of mind that our Eco Hair Ties won't pull, snag or damage your hair. 

If you think that our Eco Hair Ties have pulled or snagged, and you've followed our care instructions, please send us a video of you taking the hair tie out of your hair and it snagging. You can reference our video on the product page here, along with your proof of purchase- and we will give you a full refund less shipping.